Going Green – how can we get the customer to “turn off paper” with confidence?
In this blog post, we continue the conversation with Forrester Research analyst, Ellen Carney, as she shares her views on “Insurance 2020” by previewing key trends from her upcoming report on the future of the insurance industry. Xerox’s Gary Cole asks Ellen if she thinks insurance companies will serve clients more efficiently by bringing traditional and new, digital, social channels together. Listen to their discussi
on to find out:
1) Which major insurance company generates 4 tons of paper per day
2) How online tools in Healthcare help policy holders to understand their bills better
3) How e-vaults will enable insurers to suppress paper statements and launch e-docs while growing customer loyalty
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One Response to “Going Green – how can we get the customer to “turn off paper” with confidence?”
Comment 1
NEXCEL Prepaid Credit Cards on May 12, 2011Not an easy task, it needs a lot of awareness among people.
They should divert towards epaper instead of all paper work. This can save our environment
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